Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our HVAC services, processes, and policies

General Questions

How long have you been in business?

Pompano Beach House AC Repair has been serving the community for over 25 years, providing quality HVAC services to thousands of satisfied customers.

Are you licensed and insured?

Yes, we are fully licensed, bonded, and insured. We carry comprehensive general liability insurance and workers' compensation coverage to protect you and our team.

What areas do you serve?

We serve the greater Pompano Beach area and surrounding communities. Contact us to confirm we service your specific location.

Do you offer free estimates?

Absolutely! We provide free, no-obligation estimates for all HVAC projects. Contact us to schedule your free inspection and quote.

HVAC Services

What types of AC systems do you work with?

We service and install all major AC system types including central air conditioning, heat pumps, ductless mini-splits, package units, and more. We can help you choose the best system for your home and budget.

How long does a AC installation take?

Most residential AC installations take 1-3 days, depending on the size and complexity of your HVAC system, weather conditions, and material type. We'll provide a detailed timeline with your estimate.

Do you handle both residential and commercial HVAC?

Yes! We provide comprehensive HVAC services for both residential homes and commercial buildings of all sizes.

Can you repair my existing AC system or do I need a full replacement?

In many cases, we can repair your existing system and extend its life. However, if your unit is over 10-15 years old or requires frequent repairs, a replacement may be more cost-effective. We'll give you an honest assessment during your estimate.

Costs & Payment

How much does a new AC system cost?

AC system costs vary based on the type, size, efficiency rating, and complexity of the installation. On average, residential systems range from $3,500 to $12,000+. Schedule a free estimate for accurate pricing for your specific home.

Do you offer financing options?

Yes, we work with several financing partners to offer flexible payment plans. Ask about our current financing options during your consultation.

What forms of payment do you accept?

We accept cash, checks, credit cards, and financing. We also work directly with insurance companies for covered HVAC repairs and replacements.

Do I need to pay everything upfront?

No. Typically, we require a deposit to schedule your project, with the balance due upon completion. Specific payment terms will be outlined in your contract.

Insurance & Emergency AC Service

Do you work with insurance companies?

Yes, we have extensive experience working with insurance companies for HVAC-related claims. We can help document damage, meet with adjusters, and ensure you receive fair compensation.

Will you help with the insurance claim process?

Absolutely. We'll provide detailed documentation, photos, and estimates to support your claim. We can also meet with your insurance adjuster to explain the necessary repairs.

How do I know if my AC needs emergency repair?

Common signs include your system blowing warm air, strange noises or burning smells, refrigerant leaks, the unit not turning on, or your home not cooling despite the AC running. We offer free inspections to assess your HVAC system.

How quickly can you respond to emergency repairs?

We offer 24/7 emergency AC repair services for urgent situations like a complete system failure or no cooling during extreme heat. Call us immediately for emergency assistance.

Warranties & Maintenance

What kind of warranty do you offer?

We provide comprehensive warranties on both materials (manufacturer warranty) and workmanship (our labor warranty). Specific terms vary by project and will be detailed in your contract.

How long do AC systems typically last?

In South Florida, AC systems typically last 10-15 years due to the heavy year-round use. Lifespan varies by system type: central AC units (10-15 years), heat pumps (10-15 years), ductless mini-splits (15-20 years). Proper maintenance can extend these lifespans significantly.

Do you offer HVAC maintenance services?

Yes, we offer preventive HVAC maintenance plans to extend your system's life, improve efficiency, and catch small issues before they become expensive problems.

How often should I have my AC system serviced?

We recommend professional HVAC maintenance at least twice per year — once before cooling season and once before heating season. In South Florida, where your AC runs nearly year-round, regular tune-ups help maintain efficiency and prevent breakdowns.

Project Details

Will I need to be home during the HVAC work?

You don't need to be home during most of the work, but we recommend being available for the initial meeting and final walkthrough. We'll coordinate with your schedule.

How do you protect my property during the project?

We use drop cloths and protective coverings to keep your home clean during installation. Our technicians wear shoe covers indoors and conduct a thorough cleanup after every job. Your property protection is a top priority.

What happens if weather delays the project?

We monitor weather closely and will reschedule work if conditions aren't safe. We'll keep you informed of any delays and adjust the timeline accordingly.

Can you work in winter months?

Yes, though certain materials and temperatures may require special considerations. We'll advise you on the best timing for your specific project.

Still Have Questions?

Our team is here to help! Get in touch for personalized answers and expert HVAC advice.